Refund Policy

Overview:

We are glad to see you at WILP’s official website to check our refund policy guidelines. WILP works to provide the utmost fairness, clarity, and financial support to students. By putting these considerations we have made our policy just and open. The guidelines set forth by the University Grants Commission of India are adhered to in this refund policy.

The terms and procedures for tuition fees, deposits, and other charge refunds are described in the refund notification. Its goal is to ensure that our reimbursement process is transparent and consistent. Our refund policy is intended to support students who must withdraw from the university or their courses. Complete refunds are usually granted in the first few weeks of the semester, and partial refunds are for the withdrawals made later in the term. The academic calendar contains specific deadlines and return rates.

We provide extra consideration to students with unique circumstances, like medical emergencies. Students who wish to apply must submit the required documents and go through the formal request procedure. For further information and support, reach out to our financial support office.

General Guidelines For Refunds:

Please go over the following policies and procedures to make sure that the refund process goes smoothly:

  • Qualifications: Refunds are given according to the request's timing and rationale. The specifications are listed in detail below.
  • Submission Procedure: Before submitting the written refund claims to the University's Finance Office, ensure you have all the required documents.
  • Timeliness and Support: Comply with the academic calendar's deadlines. Please come to the Finance Office immediately if you need assistance or have any queries during the procedure.

Circumstances For Refund:

Refunds are taken into consideration in certain situations. The following are the main situations in which a student can be eligible for a refund:

  • Standard Withdrawals: Students may request refunds by following the dates listed in the academic calendar when they leave their courses or the university. As the semester goes on, the return amount drops.
  • Medical situations: Refunds may be available to students due to severe medical conditions. To support the claim, a healthcare provider's documentation is needed.
  • Personal Crises: Students who experience major personal crises or unanticipated circumstances that affect their enrollment, like family catastrophes or natural disasters, may be eligible for refunds.

Any request regarding the refund must be submitted with the related and essential documentation.

Tuition Fees/Costs:

These are all the important points and possibilities related to fees and refunds. These points are as follows:

  • Withdrawal before the Semester Begins: Tuition payments will be fully refunded to students who withdraw before the semester starts, less any non-refundable deposits.
  • Withdrawal During Term: The following refund amounts depend on when the withdrawal is made:
    • -- If you withdraw in the initial week, you can get up to 80% of the tuition fee as a refund.
    • -- If a withdrawal happens during the second week, 50% of the tuition is returned.
    • -- After the third week of the term, withdrawals are not eligible for reimbursement.
  • Refundable Deposits:
    • -- Enrollment Deposit: If the student enrolls, the tuition fees will be deducted from the enrollment deposit.
    • -- Deposits for Accommodations: Students will receive a return for their accommodation deposit if they cancel their request before the deadline. The terms and conditions are outlined in the accommodation agreement.

Processing & Timeline:

Check out all the refund methods and processing times which are listed below:

  • Processing Time: Refund claims are typically processed within four to six weeks of receipt. The complexity of the request and the season will impact processing time.
  • Refund Method: Only the original and authentic method will be used for the refund process. The original payment card will process refunds for credit or debit card transactions. Payments made through cheques or other payment methods, refunds will be given in the form of cheques.

Appeals and Disagreements:

All the norms and conditions are listed as per the University Grants Commission. Also the appeal and dispute resolution. These are as follows:

  • Appeal Procedure: If the refund policy is as per the students and they want to change something, they may file a written appeal before the Refund Review Committee.
  • Dispute Resolution: If students have any issue concerning refunds that cannot be resolved via the appeals process, the university's grievance procedures will be followed.

Policy Updates:

There may be periodic updates to this refund policy. Our website and other official university outlets will be updated and notified of any important changes. It is recommended that students frequently visit our website to examine this refund policy.

Contact Details:

If you have any inquiries or need help with this refund policy, please get in touch with: